Effective Date: August 2026
Thank you for shopping with UNILIO Store. We are committed to delivering your kitchenware and home essentials safely and on time. Please review our Shipping Policy below.
1. Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders are not processed or dispatched on Sundays or public holidays.
- During peak seasons, sales events, or unforeseen circumstances, order processing may take slightly longer.
- Once your order is dispatched, you will receive a shipping confirmation email or SMS along with your tracking details.
2. Shipping Coverage
- We currently deliver across India.
- Shipping charges (if applicable) will be displayed during checkout before payment.
- Free shipping may be offered on selected products, promotional campaigns, or qualifying order values.
3. Estimated Delivery Time
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Actual delivery times may vary depending on courier availability, weather conditions, public holidays, or other factors beyond our control.
4. Order Tracking
After your order has been dispatched, you will receive tracking information via email or SMS.
You can also track your order through your customer account on the UNILIO Store website (if applicable).
5. Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- High order volumes
- Courier or logistics issues
- Government restrictions or unforeseen events
UNILIO Store is not responsible for delays caused by third-party courier partners after the order has been dispatched.
6. Incorrect Shipping Information
Please ensure that your shipping address, mobile number, and PIN code are accurate before placing your order.
UNILIO Store is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for reshipping.
7. Damaged or Missing Packages
If your package arrives damaged or appears to have been tampered with, please:
- Do not accept the package if the damage is severe.
- Take clear photos of the package.
- Contact our customer support within 48 hours of delivery.
Claims reported after this period may not be eligible for investigation.
8. Contact Us
If you have any questions regarding your shipment or delivery, please contact us:
Email: info@uniliostore.com
Website: https://uniliostore.com
Address:
611/12, Jagdish Colony,
Hansi, Haryana – 125033, India